DEAR TIM COOK,
APPLE SEEM TO BE
DOING ALRIGHT, BUT WE
HAVE SOME NOTES.

How to make even more billions
(you’re welcome, Tim!).

Who’d be naïve (foolish?) enough to show a brand like Apple how to make its words better? Big brands have teams of people, good writers, eye-watering budgets, glossy adverts and profits most companies dream of. They’ve got this.

And yet…

The brands we think have nailed their words are often getting a halo effect from their big hits and reputation…

When brands are huge, it’s hard to change things without rocking the boat/massive cruise liner.

But we’re happy to gently sway a few boats.

WHEN APPLE’S WORDS WORK

they’re insanely great.

Steve Jobs, obvs.

Steve Jobs was famously picky about everything Apple did. He was also good with words.

In 1984, when he introduced the world to a computer far lighter than its IBM competitors, the Macintosh spoke these words: “never trust a computer you can’t lift”. No empty marketing copy for Mr Jobs, thank you very much.

Now every Tesco supermarket in the country greets you with ‘hello’, but a computer saying it was revolutionary in 1984.

Apple has always been good at translating technical specs into clear, everyday words and benefits. They’re famous for pitching iPods as “10,000 songs in your pocket”.

Twenty years on, they’ve still got it. “4K HDR video with Dolby Vision” might work for a few techie people, but as soon as you tell me I “own a film studio”, boom, I’m sold.

When the idea’s tight – often in their ad campaigns – Apple’s writers still have a lot of fun (this is a shot from iPhone 13 Pro’s ‘detectives’ ad, but see also 2023’s ‘Mother Nature’ ad).

If the Macintosh made tech warmer and easier to understand in 1984, the Apple team keeps up the good work 40 years on.

AND NOW
THIS...

Nice store. So sleek. So swish. So… quiet. Shhh!

Apple is a visual brand, we get that. But the words they do use could work much harder for them. Here are some, picked at random: “In with the new. Discover fresh new colours for your favourite accessories”. That could be any brand, anywhere.

THE PUNS HAVE BEEN DONE. AND DONE. AND DONE.

Oh. So. Pro
Pro. Beyond
Let's Pro.

True story: Apple’s writers love a pun (ProMotion, Let’s Pro) and full-stops. If it rhymes, all the better (Lean. Mean. M3 Machine.). But where do you go from here?

We’re worried Apple will run out of puns.

Uh oh: Newphoria?

Luckily, Mr Cook, we have a plan.

OK, smarty
pants,
what you
got?

As with any writing, there are the words and there’s what you’re trying to do with the words (the strategy behind them).

And, of course, the problem with any tech product - especially at Apple - is that in a year or two, there’ll be an all-new Pro. So what do you do when the best keeps getting better (and when you eventually do run out of Pro puns)?

Two things. One, you can use the words to show the previous iPhone’s been upgraded. Or two, you build equity in Pro as always being ‘the best right now’.

We tried both.

Tim, these are on us...

The other upgrades?
They were tweaks.

iPhone 15 Pro

Puts the other upgrades
in the shade.

iPhone 15 Pro

Whatever next? This.

iPhone 15 Pro

Pro means
“they’ve done it again”.

iPhone 15 Pro

Then along comes Pro.

iPhone 15 Pro

Pro just about covers it.

iPhone 15 Pro

So Pro, it's practically
a qualification.

iPhone 15 Pro

We added the word
Pro for good reason.
Lots of them.

iPhone 15 Pro

Good.
Better.
Best.
Pro.

iPhone 15 Pro

THERE’S MORE WHERE THAT CAME FROM.

There you go, Tim, that was a taster. You know where we are.

I’LL READ ANOTHER

Yes, send me more wordy notes (spam free)